General Questions

Do you accept returns?

Yes we do.  If your not happy with something and you return it in a timely manner, we will refund you the cost of the goods or apply a credit for you to buy something else.

How can I pay?

We prefer direct bank deposits, however we do accept credit card payments via PayPal in New Zealand Dollars NZD. Paypal is the worlds largest online credit card payment system. All you need is an email and a credit card. If you already have a paypal account, it will ask you to sign in.

What's the warranty on goods?

Each item comes with a warranty of 12 months from BWMsnow. All items needing to be put under warranty must be returned to BWMsnow for inspection and then we will deal with it. This is because we parallel import the goods.

Do prices include GST?

All prices include GST.

What does Approx RRP mean

We do our best to get a very accurate RRP.

How much does shipping cost?

Shipping ranges from $2-10 depending on the total size of your order, some examples are

Boots or bindings, $6

Goggles $6

Gloves $4

Tools $4

Snowboards $10